Privacy Policy

Effective Date: August 24, 2025

At Novexaio, we care about both pets and their owners. Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://www.novexaio.com/.

1. Information We Collect

When you use our website, we may collect:

Personal Information – such as your name, email address, or contact details if you sign up for our newsletter, submit a form, or contact us directly.
Non-Personal Information – including your browser type, device details, IP address, and pages you visit on our site.
Cookies – small files stored on your device to improve browsing experience and help us understand how visitors use our website.

2. How We Use Your Information

We use the information we collect to:

Provide you with pet care content, updates, and services.
Improve our website, articles, and user experience.
Send newsletters or offers (only if you subscribe).
Respond to your questions, feedback, or requests.
Keep our website safe and secure.

3. Sharing of Information

We do not sell or trade your personal information. We may share limited information only with:

Service providers who help us operate the website.
Legal authorities, if required by law.

4. Cookies & Tracking

Novexaio uses cookies to personalize your experience and analyze traffic. You can disable cookies anytime through your browser settings, though some features may not work properly without them.

5. Data Protection

We use reasonable security measures to keep your information safe. However, please remember no online transmission is 100% secure.

6. Third-Party Links

Our website may include links to other websites (for example, pet product sites or helpful resources). We are not responsible for their privacy practices. Please review their policies before sharing information.

7. Children’s Privacy

Novexaio does not knowingly collect personal information from children under 13. If you think your child has provided us with personal details, contact us immediately and we will remove the information.